FAQ
FREQUENTLY ASKED QUESTIONS
Q: How does the projector work?
A: Simply plug it in via USB, turn it on, and aim the astronaut's head at the ceiling or wall. The projector uses high-quality LED optics to project realistic stars and colorful nebula effects across your room.
Q: Can I change the colors?
A: Yes! Use the included remote control to switch between multiple color modes, adjust brightness, and change the speed of the nebula rotation.
Q: Does it have a timer?
A: Yes, you can set the auto timer to turn off after 45 or 90 minutes — perfect for falling asleep.
Q: How big is the projection area?
A: It covers an entire standard bedroom ceiling (up to 20 square meters). For best results, use it in a dark room.
Q: Is it noisy?
A: Not at all. The motor is ultra-quiet. You won't hear it while sleeping.
Q: Can I adjust where the stars project?
A: Yes, the astronaut's head rotates 360° so you can aim the projection exactly where you want — ceiling, wall, or corner.
Q: What power source does it need?
A: It uses a USB cable (included). You can plug it into any USB adapter, laptop, or power bank. A 5V/1A adapter is recommended (not included).
Q: Is it safe for kids?
A: Absolutely! It's made from non-toxic ABS plastic, runs cool to the touch, and has no small parts. Kids love the astronaut design.
Q: Can I use it as a night light?
A: Yes, many customers use it as a soothing night light for themselves or their children. The soft projection creates a calming atmosphere perfect for sleep.
Q: How long does shipping take?
A: We offer free worldwide shipping. Delivery takes 10-20 business days for Europe, 12-25 days for US/Canada. Every order includes tracking.
Q: What if my projector arrives damaged?
A: Contact us within 48 hours at support@zendrops.com with photos of the damage. We'll send a free replacement or issue a full refund — no return needed.
Q: Do you offer a warranty?
A: Yes, all ZenDrops products come with a 30-day satisfaction guarantee. If you're not happy, we'll make it right.